Effective Date: February 1, 2026

These Membership Terms & Conditions (“Agreement”) govern participation in the Agnes Island Elite™ Membership Program (“Membership Program”) operated by Agnes LLC (“Agnes,” “we,” “us,” or “our”). By enrolling in any membership tier, you agree to these terms.

Agnes Island Elite™ is a voluntary subscription-based customer loyalty program offering benefits, discounts, rewards, and exclusive experiences at participating Agnes Eats restaurant locations and through eatagnes.com.

Membership benefits are subject to change, modification, or termination at Agnes’ sole discretion.

• Must be 18 years or older.
   
• Must provide valid payment information.
   
• Membership is non-transferable.
   
• Benefits apply only to the registered member account.
   

• Membership fees are billed automatically on a recurring monthly basis.
   
• By enrolling, you authorize Agnes to charge your payment method on file each billing cycle.
   
• Billing occurs every 30 days from enrollment date.
   

If payment fails:

• Membership benefits may be suspended.
   
• Agnes may attempt to reprocess payment.
   
• Continued failure may result in cancellation.
   

• Members may cancel at any time.
   
• Cancellation becomes effective at the end of the current billing cycle.
   
• No partial refunds are issued.
   
• Benefits remain active until billing period ends.
   

Benefits may include, but are not limited to:

• Free monthly entrée or reward item
   
• Ongoing percentage discounts
   
• Loyalty point multipliers
   
• Free beverages
   
• Exclusive event access
   
• Catering discounts
   

• Monthly rewards expire at the end of each billing cycle.
   
• Unused rewards do not roll over.
   
• Rewards have maximum value caps.
   
• Rewards have no cash value.
   
• Benefits cannot be combined with certain promotions unless stated.
   

• Percentage discounts apply only to eligible menu items.
   
• Catering discounts may require minimum order thresholds.
   
• Alcohol, third-party delivery platforms, and special promotions may be excluded.
   
• Agnes reserves the right to define eligible items.
   

Agnes reserves the right to:

• Modify pricing
   
• Adjust benefits
   
• Add or remove tiers
   
• Terminate membership program
   

Members will receive reasonable notice of material changes when required by law.

Agnes may terminate membership immediately for:

• Abuse of rewards
   
• Fraudulent activity
   
• Resale of benefits
   
• Disruptive conduct
   

Membership benefits are provided as promotional loyalty incentives. Agnes does not guarantee savings, availability of specific menu items, or continuous access to all benefits.

To the fullest extent permitted by law:

Agnes LLC shall not be liable for:

• Indirect, incidental, or consequential damages
   
• Technical system errors
   
• Third-party platform outages
   
• Lost rewards due to system failures
   

Maximum liability shall not exceed the total membership fees paid in the preceding three (3) months.

Customer information collected through membership enrollment is subject to our Privacy Policy available at eatagnes.com.

We do not sell member personal data. Payment information is processed securely through our payment processor.

By accessing or using eatagnes.com, you agree to:

• Use the website for lawful purposes only
   
• Not attempt to disrupt site operations
   
• Not copy or reproduce branding, logos, or proprietary content without permission
   

All content, branding, logos, menus, and trademarks are the property of Agnes LLC.

Any dispute arising under this Agreement shall be resolved through binding arbitration in the State of Ohio unless otherwise required by law.

Members waive the right to participate in class-action lawsuits.

This Agreement shall be governed by the laws of the State of Ohio, without regard to conflict of law principles.

Agnes LLC
613 E 5th St., Dayton OH 45402 

support@eatagnes.com